I was thinking a bit about audio manufacturers and wanted to send an email to
express how much I appreciate and respect companies such as Transparent Audio.
Audio is certainly a hobby, but it is also is an investment. I’ve attached a few
photos of my system including the extensive use of Transparent in my
interconnects, speakers, and power products. I certainly have invested both
time and money in this hobby. I’ve also met many wonderful people along the way
and one of the enjoyments is to have an opportunity to meet high-level
manufacturer’s representatives, such as yourself, and even owners/developers.
Not only am I able to learn more about the products, but it is wonderful to
learn about business models, history, manufacturing, personalities,
etc.
At this year’s CES and the recent RMAF, I learned that many
manufacturer’s I have done business with have or are releasing new and improved
products. However, I only feel that Transparent ... invest(s) back in their end-users. It is refreshing to deal with a
company that not only produces some of the finest products of their type, but
also provides ongoing support for their end-users through an upgrade program.
This shows the value Transparent places in their products and customers.
Although I have met many people in the industry, Transparent
is at the top in customer service. Any time I’ve called Transparent, I felt like
I’m treated like a valued customer ... regardless of the
reason for the call.
